1. Introduction

Welcome to QRFlux ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation service at qrflux.app (the "Service").

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and password when you create an account
Payment Information: Billing details processed securely through Stripe (we do not store full card numbers)
QR Code Content: URLs, text, contact information, and other data you encode in QR codes
Communications: Messages you send through our contact form or support channels

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and actions taken within the Service
Device Information: Browser type, operating system, and device identifiers
Log Data: IP addresses (anonymized for GDPR compliance), access times, and referring URLs
QR Scan Analytics: Anonymous scan data including location (country/city), device type, and timestamp

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third parties that help us operate our Service (e.g., Stripe for payments, SendGrid for emails)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Analytics data retention varies by plan: Free users retain 30 days of scan data, while Pro users have unlimited retention. You may request deletion of your account and data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information
Object to or restrict certain processing
Data portability (receive your data in a structured format)
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We also use Google Analytics to understand how visitors use our site. You can control cookies through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

10. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Contact Form: qrflux.app/contact